Service Request

If you have a service request, please file a ticket here or call 614.335.2010.

Should you have a personal safety emergency always call 911 first, then call our 24-hour maintenance line at 614.335.2010.


Management Services

We provide solutions for every aspect of real estate in today's ever changing market, including real estate management services.

In addition to managing approximately 8,000,000 sq ft of multi-family and commercial properties, we and our affiliates assist clients with asset acquisition and disposition.

We are focused on the details that allow your property asset to maximize returns and stabilize cash flow. We focus upon both revenue and expense in our operational model.


The Crawford Hoying Difference

Rarely found in this industry, our approach is systematic and data-driven, with leadership as the key component. We focus on people and processes to deliver results.

Benchmark

Benchmark

We base our performance targets on beating the market average as defined by REIS. Specific occupancy, rate, and expense ratio goals are set for each unique community.

Plan

Plan

After establishing strategic objectives, we develop operating budgets, capital budgets, and action plans to support the strategic objectives.

Execute

Execute

Our point of pride is our ability to execute the plan. Standard operating procedures establish clear expectations and produce predictable results. Carefully selected leaders and team members, coupled with incentive programs tied to the bottom line, ensure everyone is committed to the same ideals: beat the market and deliver results.

Measure

Measure

We closely monitor progress with weekly and monthly operational reviews. Team members are reviewed two times per year.

Countermeasure

Countermeasure

Many companies measure, but few take action. At Crawford Hoying, action plans are modified to leverage newly discovered best practices, avoid projected performance misses, or recover from current performance shortfalls. Our company policy is to plan, execute, measure, countermeasure, execute, measure, countermeasure, etc.